Terms of Use

Effective date: August 1, 2026

These Terms of Use ("Terms") govern your use of the website operated by Forward Labs Inc. ("Forward Labs," "we," "us," or "our"). By using this website, you agree to these Terms. If you do not agree, please do not use the site.

About this website

This website is an informational and marketing site for Forward Labs, a design and technology studio based in Ontario, Canada. It describes our services and lets you contact us. Nothing on this site is an offer that you can accept to form a binding agreement on its own.

Forms and requests

You can reach us by submitting a form on this site, including our help or emergency contact form. Please read this section carefully.

  • Submitting a form does not create a contract, engagement, or client relationship between you and Forward Labs. A working relationship begins only when we both sign a separate written agreement.
  • We do not guarantee a response, a response time, or any service level for form submissions. We aim to reply to genuine inquiries, but we make no commitment to do so.
  • Our forms are not an emergency service. If you are facing a situation that threatens life, safety, or property, contact the appropriate emergency services or qualified professionals. Do not rely on this website for urgent help.
  • You are responsible for the accuracy of the information you submit, and for not submitting anyone else's personal information without their permission.

No professional advice

Content on this website is provided for general information only. It is not professional, legal, financial, or technical advice, and you should not rely on it as a substitute for advice tailored to your situation. Your use of any information on this site is at your own risk.

Intellectual property

The content on this website, including text, design, graphics, logos, and code, is owned by Forward Labs or its licensors and is protected by applicable intellectual property laws. You may view and use the site for its intended purpose. You may not copy, reproduce, republish, or distribute our content without our written permission, except as allowed by law.

Acceptable use

When using this website, you agree not to:

  • Use it for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to the site, its systems, or its data.
  • Interfere with or disrupt the site, or introduce malicious code.
  • Use automated means to scrape or harvest data from the site without our permission.
  • Submit content that is false, misleading, abusive, or infringes the rights of others.

Third-party links

This website may link to third-party sites we do not control. We are not responsible for the content, policies, or practices of those sites. Following a link is at your own risk.

Disclaimer of warranties

This website is provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure.

Limitation of liability

To the fullest extent permitted by law, Forward Labs and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of this website or your reliance on its content, even if we have been advised of the possibility of such damages. Where liability cannot be excluded, it is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Forward Labs and its owners, employees, and contractors from any claims, damages, or expenses arising out of your misuse of the website or your breach of these Terms.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top. Your continued use of the site after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of law rules. Any dispute relating to these Terms or the website will be subject to the exclusive jurisdiction of the courts of Ontario.

Contact

Questions about these Terms can be sent to:

Forward Labs Inc.
hello@forwardlabs.ca
Ontario, Canada